Open Internet by MindsNet

Managing Oncall Burnout in Small SaaS NOC Teams

The author is concerned about the potential for burnout in a small SaaS Network Operations Center (NOC) team with oncall responsibilities, including weekends. The team is small compared to the company's market cap, and the author wants to understand how this setup might impact burnout and what skills should be developed.

Computing & Technology, Information Technology, IT Service Management